Short-Term Rental Agreement
CHECK-IN INFORMATION: The condo uses a self-check-in system. There is no management staff on-site.
Check-In time is 3:00 p.m. or later. Please plan your trip accordingly, as entry is not available until cleaned and inspected. Occasionally, we may need the hours of 3:00-4:00 p.m. to perform additional cleaning or maintenance. No check-in is permitted unless your rental account has been paid in full, including other fees and you have been sent a code to the door on the street and to the door to the unit along with the physical address of the building.
EARLY BIRD CHECK-IN: Early check-in is typically is not possible. During the off season early check in might be available. To inquire about early check-in, please contact the office at least 10 days prior to your arrival. You will be notified if we either can or cannot provide the service so that you may plan your trip accordingly.
CHECK-OUT TIME: Check out time is 11:00 a.m. There are no exceptions as we must have time to clean and inspect all properties for arriving guests. A late check-out will result in additional charges to your rental account equal to one night’s rent and keep you from using the condo in the future. Please return all items to the rental unit. If you have turned on the ac/heating please return it to a 75 degrees or to the off position and let the fans run in each room.
NO SMOKING!!! THERE IS ABSOLUTELY NO SMOKING ALLOWED IN THE CONDO OR ON THE BALCONY AREAS OF THE CONDO COMMUNITY. A violation of this stipulation will forfeit the entire deposit, and may result in additional charges over and above the damage deposit.
QUIET TIMES: You shall not make or permit anyone whom you give permission to enter the building or unit to make any noise or disturbance which will interfere with the rights, comforts or convenience of other guests.
BALCONIES OR OUTSIDE AREAS: All areas outside of the unit, entrance way, balconies and stairs will be kept free and clear of anything which would detract from the appearance of the condo community. This rule applies to all toys, bicycles, tricycles, trash and garbage. You promise to not use any barbeque grills and cookers on balconies or in breezeways.
DAMAGED OR MISSING ITEMS: You assume full responsibility for any items missing from the rental property or damaged due to misuse, negligence, misconduct, or other action/inaction on your or anybody invited or uninvited during your stay. You will be given a code to the door of your unit along with a code to the building entrance door. With the historic nature of the building you promise not to attach anything to the outside of the unit or building.
DEPARTURE CLEANING SERVICE: Basic cleaning is provided upon check-out and is an additional fee of $150.00 (One hundred fifty dollars and zero cents) due at time of reservation.
Before you leave at 11am, please place any debris in the garbage and take all trash to the designated area. The refuse closet is located on the first floor towards the back of the building. Please place all dirty dishes in the dishwasher and then start the dishwasher cycle prior to leaving. Please place any dirty/used linens and towels in the hamper. We will have a cleaning crew come to finish cleaning. This cleaning is basic and refunds will not be made if cleaning is unsatisfactory to guest. We will, however, send a housekeeping team ASAP to correct the cleaning discrepancy. Every property is inspected prior to check-in and after check-out and you may be billed if extraordinary cleaning is required.
OFFICE HOURS (Located in New Orleans, LA): 9 a.m.-6 p.m. Monday through Friday. The office phone number is504.754.2290 (ask for Amber). For emergency or emergency maintenance call 504.975.2787. Please email us any and all correspondence, firstname.lastname@example.org.
TRANSFER: In the event the rental property becomes unavailable after being booked, the guest shall have the option of either cancelling the reservation without penalty or rescheduling to an available opening. If requested, all monies will be refunded without penalties.
CANCELLATIONS: If your reservation must be cancelled, for any reason, all money paid will be forfeited unless the home is re-rented for the entire cancelled period for the full rental amount. If re-rented, monies will be refunded less a cancellation fee of $350.00 (Three Hundred Fifty Dollars and Zero Cents).
MAY I BRING MY PET? WE DO NOT allow pets/animals. A minimum $500.00 (Five Hundred Dollars and Zero Cents) charge will be assessed if the cleaning service determines that ANY pets/animals were in the rental unit.
LIMITED OCCUPANCY: The vacation property should not be used or occupied by more than the advertised number of occupants allowed at any one time including family, children and tenant’s guests. Exceeding the occupancy will result in eviction and rent forfeiture.
PARKING: Parking is your responsibility. There are many parking lots near the building in which you will be staying. You agree to park in the designated areas only and to park in such a manner as to not hinder the full use of the driveway areas.
LAUNDRY: A washer and dryer are supplied with the units and are available for use during your stay.
INTERNET: High speed internet access is available. Wireless encryption keys are used and can be found in the courtesy binder supplied in your vacation rental.
LOST & FOUND: Although we cannot be held responsible for items left behind, we do make every effort to locate and return them to you. Contact our office and items found will be sent Fedex and a $25.00 handling fee will be included. We will deduct this cost from your damage deposit. Unclaimed items will be donated to local charities after thirty (30) days.